BANK DETAILS

Our bank details for deposit are in their own tab on the top header bar, named BANK DETAILS.

 

 

FESTIVE PERIOD CLOSURE

We do not close over the festive season except on the public holidays and, as usual, on the weekends.  We will also be closing at noon on 24/12/2020 and 31/12/2020.

The couriers operate on a smaller staff level over the festive period so we do experience some delays especially during the period from 21/12/2020 to 31/12/2020.  Please ensure your orders are placed early and you take into account that services may take an extra day during this time.

May we take this opportunity to wish you and your families a Blessed Christmas and joyous Festive Season.

 

 

COVID 19 

We are pleased to advise that we are categorised as an essential supplier (animal food) and, as such, have continued to successfully distribute our products nationally during the entire lock down.

We do, however, ask you to appreciate that we cannot be held liable for boxes that are delayed, lost, dead on arrival, or any other reason, as this is an extremely difficult time and we are doing our very best under the circumstances, as is the courier.  Should you opt to order over the lock down period, the shipments will, unfortunately, be at your own risk, however, we take EVERY precaution to ensure the best possible shipping conditions and live arrival.

We also cannot guarantee that parcels will arrive within the "usual" time frames experienced during normal operations and we ask that you please build this into your ordering time frame so you do not run out of stock.

We sincerely appreciate your business and hope we can work well together during this unprecedented viral outbreak and, together, help to flatten the curve further.  Should you have any queries or concerns, we will gladly assist you.  Keep safe and well and our best wishes to you and your families.